Need help with the Gravity & Grace app? Use the support form below or email us at hello@kathrynaustinwellness.com. Include the email address you use to sign in so we can find your account.
1.Common questions
Signing in and your account email
Sign in with the same email address you used to join or purchase. If you can't sign in, or need to change the email on your account, contact us and tell us the email you originally used.
Paid course access
Courses you purchased are linked to the email used at checkout. If a course you purchased isn't showing, contact us with that email and the course name.
Community features
For questions about Community posts, comments or messages, contact us and describe what you were trying to do. You can also learn more on the Community page.
2.Contact support
Please don't include passwords, payment card details or sensitive medical information. Contacting support does not sign you up for marketing emails.
Form not loading? Open the support form in a new tab.
Prefer email? Write to hello@kathrynaustinwellness.com.
Request account or data deletion
To request deletion of your app account or personal data, use the support form and choose the account or data deletion request option, or email kathryn@kathrynaustinwellness.com from the address on your account.
We need to verify your identity before acting on a deletion request. Some information may be kept where the law requires; the App Privacy Policy explains the details.
Uninstalling the app does not cancel a subscription or recurring membership. See the App Terms of Use for how memberships work.